Privacy Policy

Privacy Policy

Introduction

Welcome to https://peppermint-tea-for-allergies.scoopsurge.com (hereinafter referred to as “Peppermint Tea for Allergies,” “we,” or “our”). We are dedicated to maintaining a safe and secure online environment for our users, ensuring their privacy is respected at all times. This Privacy Policy outlines the ways in which we collect, utilize, and safeguard your personal information when you interact with our website, applications, services, and products.

Scope

This policy encompasses all aspects of our digital presence, including but not limited to:

  1. Our official website located at https://peppermint-tea-for-allergies.scoopsurge.com.
  2. Any mobile or desktop applications developed by us for user interaction.
  3. Services offered through the above platforms, ensuring consistent privacy standards across all touchpoints.
  4. Products available on our platform, including digital goods and services.

Please note that this policy does not extend to external third-party platforms, applications, products, or services that you may access through links or integrations on our site. These entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This Privacy Policy guides your interactions with us when:

  1. You sign up and use our applications as an authorized user.
  2. You visit our websites, including any interactive features or forms filled out.
  3. You choose to receive communications from us, such as newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data to enhance your experience and provide tailored services:

  1. Account Information: Details required to create and manage your user account, including usernames, passwords, and profile settings.
  2. Payment Information: Data needed for processing transactions, such as credit/debit card numbers, expiration dates, and billing addresses.
  3. Financial Information: Records of financial transactions, including purchase history and payment method details.
  4. Purchase Information: Details about products or services bought from us, such as order numbers, quantities, and delivery addresses.
  5. Mobile Device Identifiers: Unique identifiers assigned to your mobile device for tracking and analytics (e.g., IP address, device ID).
  6. Location Data: Information about your geographical location when you interact with our services.
  7. Feedback: Responses provided by users through surveys, reviews, or direct feedback forms.
  8. Social Media Information: Data from social media platforms when users choose to log in and share content via these platforms.
  9. Product Information: Preferences, interactions, and feedback related to products offered on our site.

We collect this data through multiple channels: user input forms, account settings, secure payment gateways, analytics tools, and third-party integrations.

Cookies

To enhance your experience and optimize our services, we employ cookies, which are small text files stored on your browser or device:

  1. Strictly Necessary Cookies: Essential for navigation and using core features of the website. These ensure basic functionalities like secure login and account management.
  2. Preference Cookies: Store user preferences to improve user experience, such as language settings and display options.
  3. Analytics Cookies: Used by analytics tools to track user behavior on our site, providing insights into performance and areas for improvement.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data only for as long as it is necessary or relevant for the purposes described in this policy. Our retention periods are based on legal requirements, tax obligations, and business needs:

  1. Legal Compliance: We may be required by law to keep records for a specified period, such as financial transactions (7 years).
  2. Business Needs: Data may be retained for internal record-keeping, analytics, or improvement of services.
  3. Upon Requested Deletion: If you request the deletion of your account or personal data, we will respond within a reasonable timeframe and take appropriate measures to remove your information from our systems.

Your Rights

We respect your privacy rights and offer various options for managing your personal data:

  1. Access: You have the right to access and review the personal data we hold about you upon request.
  2. Rectification: You can ask us to correct or update any inaccurate or incomplete personal data.
  3. Erasure (Right to be Forgotten): In certain jurisdictions, you may request the deletion of your personal data from our systems.
  4. Restriction: Under specific circumstances, you can request restrictions on the processing of your data.
  5. Portability: You have the right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
  6. Objection: You may object to the processing of your data for specific purposes at any time.
  7. Non-Discrimination: We will treat you fairly and not discriminate against you for exercising your privacy rights.

To exercise these rights or submit related inquiries, please contact our dedicated privacy team via email at [email protected] or by post to the address provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with an updated revision date. We encourage users to review this policy periodically to stay informed about their privacy rights.

Contact Information

For any questions related to privacy, data protection, or to exercise your rights as outlined in this policy, please contact us:

  • Email: [email protected]
  • Mail: Peppermint Tea for Allergies, Privacy Team, [Street Address], [City, State, ZIP Code]